Payments

Can I get a refund?
We do not accept returns for any product apart from manufacturing defects or damage during transportation Refund requests will be carefully considered by ou...
Wed, 2 Mar, 2022 at 9:06 AM
Why is my voucher code not working?
We're sorry to hear your code isn't working! To find out why, you'll need to check the Terms and conditions of the offer. If the code is valid...
Wed, 2 Mar, 2022 at 9:07 AM
How do I use a promo code?
We like to make things as easy for you as possible, including getting discounts off your favourite Näck products. Once you’ve got all your items in the b...
Wed, 2 Mar, 2022 at 9:07 AM
I have a payment problem on my order. What should I do?
Don't worry this can be easily fixed and we'll have your products on the way to you in no time! Before re-entering any card details you'll ne...
Wed, 2 Mar, 2022 at 9:07 AM
Will I be charged GST?
All orders placed from the Indian site are duties paid already. The price of the product is inclusive of all the taxes.   You as a customer will not be ch...
Wed, 2 Mar, 2022 at 9:08 AM
What if my card has been charged multiple times for the same order?
If your card has been debited multiple times at the payment gateway(s) while making a single purchase, call our customer care at +91 900 900 79 817 or write...
Wed, 2 Mar, 2022 at 9:08 AM
What are the accepted payment methods for international transactions?
We don’t accept payment methods for international transactions at the moment.
Wed, 2 Mar, 2022 at 9:08 AM
What are the accepted payment methods for domestic transactions?
We accept the following modes of payment for domestic transactions: Credit cards - Mastercard, Visa and American Express Net Banking - all major banks D...
Wed, 2 Mar, 2022 at 9:08 AM