Shipping

How long does it take to process a refund for a defective item ?
Once an item is received in our warehouse, it undergoes a product inspection which takes about 2 days. Typically the refunds are initiated within 2 days aft...
Wed, 2 Mar, 2022 at 9:10 AM
How long does it take to process an exchange for a defective item ?
Once an item is received in our warehouse, it undergoes a product inspection which takes about 2 days. Typically the exchange is initiated within 2 days aft...
Wed, 2 Mar, 2022 at 9:11 AM
Can I get a refund for a defective item ?
Refund requests will be carefully considered by our customer service team. The maximum liability in cases of damage and/or defective products will be the am...
Wed, 2 Mar, 2022 at 9:11 AM
What if the item delivered is defective or damaged ?
If there is any kind of defect please inform us by sending an email at hello@nack.life or calling our customer care no.  +91 9009007981 within 48 hours of r...
Wed, 2 Mar, 2022 at 9:11 AM
Is it possible to return an order after the delivery is done ?
We do not accept returns for any product apart from manufacturing defects or damage during transportation. 
Wed, 2 Mar, 2022 at 9:11 AM
What if my order is delivered in an unacceptable condition ?
Please  inspect the item at the time of delivery. If the package  is clearly damaged, refuse the delivery package and mention the comments on the proof of d...
Wed, 2 Mar, 2022 at 9:12 AM
What if I am unable to receive the delivery?
If someone is not able to receive the delivery at the first instance, generally two more attempts will be made before the product is returned.
Wed, 2 Mar, 2022 at 9:12 AM
How long does it take to deliver an order ?
All orders are dispatched within 48 hours and delivered within 3-7 business days. A confirmation email is sent to you by our logistics company once the orde...
Wed, 2 Mar, 2022 at 9:12 AM
What are the delivery charges ?
Standard delivery is free for all prepaid orders above 1500INR. A shipping fee of  50 INR is added to all prepaid orders below 1500 INR. Cash On Delivery...
Wed, 2 Mar, 2022 at 9:13 AM
Do you accept international orders ?
Unfortunately, we currently don't ship to countries outside India ! However, we're in the process of expanding across the international market. If y...
Wed, 2 Mar, 2022 at 9:13 AM